Terms and Conditions

Terms and Conditions

Effective Date: 17th January 2025

Welcome to White Village Tours ("we," "our," "us"). By booking directly with us, you agree to these Terms and Conditions. If you book through an Online Travel Agency (OTA), please refer to the terms and conditions specific to that OTA, as they may differ from the terms outlined here.


1. General Information

White Village Tours provides guided and self-guided tours, including cycling, hiking, and visits to the white villages of Andalusia. These Terms and Conditions apply exclusively to bookings made directly through our website or by contacting us directly. You enter into this agreement once we receive your deposit or booking payment and confirm that you have read, understood, and accepted these terms without exception. If you do not agree, you should not secure our services.


2. Booking and Payment

2.1 Booking Process:

2.2 Payment Terms:

2.3 Payment Methods:


3. Cancellations and Refunds

3.1 Cancellation Policy:

Multi-Day Tours:

Day Trips:

Custom trips may include different cancellation policies; these will be communicated before payment is made. A customer's cancellation of a booking is valid only upon receipt of written confirmation by email or postal mail. Cancellations via phone must also include written confirmation.

3.2 Cancellation by White Village Tours:

3.3 Non-Refundable Costs:


4. Health and Safety

4.1 Customer Responsibility:

4.2 Risks and Liabilities:

4.3 Safety Guidelines:

4.4 Equipment Usage:

4.5 Conduct Policy:


5. Liability


6. Intellectual Property


7. Privacy


8. Governing Law


9. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

By booking directly with White Village Tours, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.